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HAMILTON JOBS

Position: Barista
Organization: SYNONYM
Location: Hamilton, Ontario

Overview & Opportunity /

SYNONYM is a new bustling day & night neighbourhood café-resto-bar-bookshop located on James St N that celebrates art, design & culture. Our offering includes specialty coffee, a from-scratch menu, low-intervention wine and craft beer in addition to a curated selection of art books. We’re looking for a well-rounded FOH hospitality professional with a strong specialty coffee background to join our team immediately.

Join us as we gear up to launch our patio and head into an incredible season in the North James North neighbourhood!

Responsibilities /

Teamwork

  • Bringing your best self to work & contributing to a positive atmosphere
  • Projecting a collaborative, team environment by supporting peers throughout service

Service

  • Ensuring guests feel welcomed & following service flow guidelines
  • Being knowledgeable about the full menu including a rotating wine & craft beer menu
  • Being knowledgeable about the bookshop
  • Taking ownership of front of house (bar/seating area/bookshop) and driving a positive customer experience
  • Taking guest requests at the counter and at the table
  • Inputting guest requests into the POS system accurately
  • Consistently & quickly:
    • Preparing/serving a range of espresso-based drinks based
    • Preparing/serving pastries & other hot/cold beverages
    • Serving wine & beer
    • Food running items from the kitchen
    • Packaging books according to brand standards
  • Proactively addressing guest concerns/complaints
  • Other duties as assigned including supporting events

Environment

  • Routinely cleaning all front of house areas (bar, floor, equipment, tables etc.)
  • Replenishing inventory in all front of house areas (cream & sugar, to-go packaging etc.)
  • Reporting potential safety hazards
  • Informing the manager on duty of any operational inconsistencies
  • Following all opening, mid-day, afternoon and closing duty procedures; Signs off on duties once completed

Qualifications /

  • Must have experience in a café/restaurant/bar
  • Must have minimum 1+ year of specialty coffee experience
  • Two industry references
  • Smart Serve Certified
  • Food Safety Certified a plus!
  • Must be legally able to work in Canada

To apply, please e-mail your resume and a brief covering letter to:
info@synonymshop.com
subject: Barista

From-scratch kitchen sourcing organic, natural ingredients.

When applying, please indicate that you saw this posting at FoodWork.ca.
 

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Current status: Open/apply now.   Date posted: Jun 1 2019    ID: 53838