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Position: Operations Coordinator
Organization: Fresh Roots Urban Farm Society
Position Location: Vancouver, BC

Applications Reviewed Immediately; Position Open Until Filled

About Fresh Roots

We believe in Good Food for All! Everyone should have access to healthy food, land, and community. We work toward this by cultivating engaging gardens and programs that catalyze healthy eating, ecological stewardship, and community celebration. Fresh Roots stewards farms and food lands on school grounds across the lower mainland. Our fields produce good food for the community, empower youth through vocational skills development, and serve as hands-on outdoor classrooms for over 5000 students each year. Fresh Roots is blooming - we have so many cool programs on the go we are looking for new team members to help us grow more food and engage more kids and youth in growing and eating good food!

The Position

The Operations Coordinator plays a key role in managing the day-to-day effectiveness of Fresh Roots Urban Farm Society, including our office systems, operations and human resources administration. The Operations Coordinator will play a collaborative role in developing and implementing systems that increase the effectiveness and efficiency of our work and support our ability to grow and expand impact. This is a position for someone who loves the details in life and has a natural tendency towards systems and organizing. You are hyper-organized, reliable, versatile, enjoy problem-solving and team interaction.


  • General office management & maintenance, including answering & forwarding inquiries, managing internal communications, correspondence, mail distribution, phone/internet, hardware/software systems, tech support, supplies, relationships with office vendors such as cleaners, security, office purchasing, etc.
  • Manage the day-to-day operations of the computer systems, including the regular back up of data, data management & organizational systems.
  • Provide administrative support to HR management including assisting with onboarding, HR document management, WCB and other reports.
  • Investigate, and recommend organizational filing and internal communication systems, both digital and physical.
  • Maintain impeccable files, developing and following Fresh Roots’ procedures.
  • Maintain an employee guide, setup and orient new employees to company culture, technology, policies, office systems etc.
  • Maintain, administer and train others on effective use of platforms and file management systems.
  • Analyze and organize office operations and procedures to increase efficiency and productivity.
  • Support with year-round communications to donors, i.e. thank-you cards, invitations.
  • Assist in the planning and delivery of community & fundraising events, including coordinating online ticket sales.
  • Provide administrative support to the Executive Director in support of board governance activities, filings required for compliance with the BC Societies Act, management of membership records, etc.
  • Help plan and coordinate internal events such as AGM, strategic retreats and team functions.
  • Provide administrative support to program managers for scheduling and booking programs, registrations and logistics coordination.


  • Secondary school diploma paired with real world experiences in a relevant field (e.g. operations, administration, communications, marketing)
  • 2+ years demonstrated office administration and/or operations experience

Technical Skills

  • Excellent computer skills including proficiency in social media applications, Mailchimp, Microsoft Office suite, spreadsheets, internet and email applications
  • Strong written and verbal communication skills
  • Very high attention to detail
  • Experience with Wordpress, an asset
  • Experience working with CRM systems, an asset

Core Competencies

  • Enjoys working in a grassroots non-profit working with youth
  • Infuses joy and celebration into all communications
  • Able to work independently and in a small team
  • Attention to detail
  • Able to organize, multi-task, problem-solve and remain flexible within a fast-paced and changing environment
  • Excellent communication skills across various mediums
  • Focus on client service

Key Details

Part-time position, 15-20 hours per week at $17.50-$19.50 per hour. Possibility of additional hours during summer months.

How to Apply

E-mail a short cover letter (500 words) and resume as one document to with your name and Operations Coordinator in the subject. 

Fresh Roots is committed to employment equity and encourages applications from underrepresented groups.

We regret that due to the high volume of applicants only those selected for interviews will be contacted.

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "FoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Dec 31 1969    ID: 56315