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Mad Radish seeking Dynamic Director of Operations

Position Title: Director of Operations (NOC: 0114)
Employer: Mad Radish Inc.
Location of Work: 126 York St. Suite 302, Ottawa ON, K1N5T5

Salary: $150,000
Hours of work: 40

Terms of Employment: Permanent full-time

Benefits: Car and phone allowance provided

Contact: Please send resumes to Helen Lao, helen mask*
subject: Director of Operations

About Us

Mad Radish is a new fast-casual salad concept. We serve chef-driven salads, soups and healthy snacks. We are bringing back a new perspective to the salad category, emphasizing food that tastes as great as it makes you feel.

The Opportunity

Mad Radish is looking for a Director of Operations who will be managing the restaurant’s operations and working under tight deadlines. This is an opportunity to work with a proven retail team who has successfully built a 200-store company and be part of building a new, exciting concept.

The ideal candidate will be diligent, flexible, creative, open-minded, ambitious, and result driven. We want you to learn, gain experience, and advance as the company grows.


  • Oversee new restaurant openings.
  • Drive sales, P&L performance, and customer engagement.
  • Effectively communicate with restaurant management, and successfully implement company programs
  • Foster professional and personal development of restaurant management staff. Develop succession planning and career planning.
  • Develop community outreach plans.
  • Ensure development and implementation of human resources policies and procedures, this includes recruiting, retention, benefits administration, employee morale, coaching, counselling, and termination.
  • Develop, manage, and continuously improve restaurant operations - including food quality, guest service, sanitation, and cost controls.
  • Establish and maintain a positive atmosphere for employees through open communication.
  • Ensure adherence to all human resource standards/procedures, Federal, Provincial, and local laws and regulations.
  • Ability to analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the information and act on it.
  • Forecast business trends for company operations.

Personal Attributes:

  • Must be self-directed and have a strong sense of urgency.
  • Able to bring out the best in your colleagues.
  • Have a high energy level with a strong work ethic.
  • Possess strong communication, presentation and listening skills.
  • High level of emotional intelligence.

Skills Requirements:

  • Completion of high school is required
  • Minimum 10 years of relevant experience is required


Please send resumes to Helen Lao:
helen mask*
subject: Director of Operations

When applying, please indicate that you saw this posting at

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FoodWork ID: 39103       Date posted to Dec 31 1969