Forward to a friend Tweet this Share this on Facebook Share:

Home | Job Postings


Position: Assistant Restaurant Manager
Organization: Impact Kitchen
Location: Toronto, Ontario

We all strive to make a positive IMPACT for ourselves every day. At our core, everyone also wishes to make a positive IMPACT in our community. At IMPACT KITCHEN, we believe in it so much, that those very words are part of our core values. We are always looking for enthusiastic, energetic people to join our team. Though we are not a ‘full service’ restaurant, we need people who can excel in customer service, multi tasking must be a strength and believing in and/or living our core values is important. If health and wellness is your career choice, or maybe it’s the hospitality industry, we believe that both constant personal and professional growth are vital to the success of an individual’s development. At IMPACT, we provide and encourage all of our employees with both opportunities and support. We look forward to adding your energy to our team and helping us make a positive IMPACT everyday!


The role of the Assistant Manager is to support the location General Manager in running a profitable business by being a role model for Impact Kitchen’s brand and values. The ARM is to maintain all of the restaurant's assets, lead all Front of House (FOH) recruitment, training, employee schedules and operational efficiency while overseeing service excellence and guest satisfaction.

Reports to: General Manager



  • Review daily reporting, and through direction from the GM, understand the focus of the day to day operations that need to be executed
  • Daily systems check, manager logbook review and action plan follow-up
  • Coach staff. Set the tone and drive systems and operating standards through continuous training, role modeling and spot-checking procedures. Lead huddles and include notes of praise.
  • Guest relations, log and handle concerns with timely follow-up. Ensure proper communication and handover to General Manager as needed.
  • Oversee and ensure customer satisfaction and operational excellence; log & handle any concerns or comments with timely follow-up


  • Review weekly KPI’s and discuss opportunities and action plans through weekly meeting with GM
  • Manage inventory; maintain a minimal but adequate level of supplies. Establish par stocks for all non-food and beverage supplies while tracking invoices and reconciling via SimpleOrder. Reconcile and report on petty cash.
  • Master the FOH schedule; aligned to sales volume, budget and business needs and produce the EOW payroll reports that include the reconciliation of tips
  • Manage people development opportunities; recruitment, on-boarding and training


  • Monthly business review with GM; analysis on monthly KPI’s, performance vs budget, action plans, staffing levels, bench strength and recruitment
  • Complete reviews & conduct monthly progress updates with all staff


  • Town hall, culture events and leadership training initiatives
  • Management strategy meeting
  • GM discussion on personal & career development


  • Participates in the annual budgeting process for the location


  • Brand ambassador of Impact Kitchen at all times
  • Qualified in all aspects of Front of the House leadership


  • Grow with us! As Impact grows there will be new leadership opportunities, including salaried positions. We will always look to promote from within, providing mentorship and development along the way.
  • #TEAMIMPACT Calling all team players! We value all of our employees and recognize that we can accomplish so more when we work together.
  • Mission & Values Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, to our values that guide all aspects of the business
  • Vegan & Paleo - opportunity to learn more about these diets & nutrition in general
  • Team Perks include:
    • Paid Vacation
    • Paid Sick Days
    • Health benefits program offered at the end of 3 month probationary period
    • 50% Discount on Impact brand purchases
    • Free Impact staff fitness classes
    • Fun monthly staff social events, including: team sports, open mic nights, knit nights, charity events, and staff-led workouts


Please follow this link to submit your online application. Thank you!

When applying, please indicate that you saw this posting at

Share this on Facebook   Tweet This!  Email this to a friend   Share this on LinkedIn   Add this to Google Bookmarks   Print this page

Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "FoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Mar 14 2019    ID: 52111