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Position: Grocery Clerk
Organization: The Sweet Potato
Location: Dundas West & Keele, Toronto, Ontario

The Sweet Potato is a community-focused, full-service, organic and natural foods grocery store located in the vibrant Junction neighbourhood of Toronto.


PURPOSE: To display and promote natural and organic items and support department objectives for sales, margin, inventory turns, labour and customer service.

Reports To: Grocery Manager

Supervises: None



  • Display dairy items using color and shape to enhance; give impression of abundance and quality, while maintaining proper storage conditions.
  • Replenish and rotate displays, following stocking priorities set by Grocery Department Manager.
  • Maintain accurate, up-to-date uniform department signs according to price, description and unit sizing.
  • Practice proper rotation techniques when filling product to the shelf.


  • Smile, greet, and engage with every customer in your work area.
  • Assist customers with all questions/concerns in prompt friendly courteous manner.
  • Help customers place & pick up special orders.
  • Report grocery department customer suggestions, comments, & complaints to the Grocery Department Manager.


  • Assist in receiving and unloading of merchandise. Check products for quality, count (against invoice), condition, and best before dates. Notify Grocery Department Manager of discrepancies.
  • Practice proper rotation techniques when offloading product into the storage.
  • Make sure products are accessible and safely stored in the storage area.
  • Participate in inventory counts.
  • Mark down items to reduce losses. Pull expired product from shelf nightly, and log waste on the waste log.


  • Maintain grocery department shelves, displays, aisles, prep & storage areas in clean, orderly condition, meeting health department & AODA standards.
  • Use equipment safely. Ensure maintenance of department equipment in working order.


  • Attend department and storewide meetings.
  • Perform other tasks assigned by the Manager on Duty or Store Manager
  • Assist customers in all departments, in prompt friendly courteous manner, referring them to other staff when necessary.
  • Remove trash promptly, sweep and mop retail area floors frequently.
  • Clean shelving units whenever possible, especially under liquid products.
  • Label products sold by weight accurately and efficiently.


  • Experience in retail and serving the public.
  • Familiarity with natural foods.
  • Demonstrated ability to handle multiple demands.
  • Communications skills, clear communication, good listener.
  • Ability to project friendly, outgoing personality.
  • Manual dexterity with hazardous equipment.
  • Ability to lift 25+ kg.
  • Ability to stand for long periods.
  • Ability to work in cold, wet, or freezing conditions.
  • Willingness to work a varied schedule of weekends, evenings and mornings.
  • Willingness and ability to learn and grow to meet the changing requirements of the job.


  • Knowledge of current trends in natural foods industry.
  • Knowledge of organic and commercial growing practices, and organic certification regulations.


Please email your resume and cover letter to . Include the position title and your name in the subject line of the email (eg. Job Title, Full Name). We're looking to hire asap, so please don't hesitate to apply!

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "FoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Aug 15 2019    ID: 54522