Courtenay BC, Vancouver Island

Position: Administrative Assistant
Organization: LUSH Valley Food Action Society 
Location: LUSH Valley, 2342 Rosewall Crescent, Courtenay. This is an in-person role requiring presence at the front desk during open hours

• Wage: $24.36/hour
• Schedule: 20 hours a week, Monday – Thursday, 10:00 AM – 3:00 PM
• Posting Opens: April 13th, 2026
• Posting Closes: April 26th, 2026 at 12:00 PM
• Start date: May 11th, 2026 or ASAP
• Interviews: April 28th
• Benefits: Benefits package, wellness spending and three weeks vacation

This position may be partially funded by Canada Summer Job funding if the candidate qualifies — please indicate if you are under 30 years of age.

GENERAL OVERVIEW

LUSH Valley Food Action Society is a Comox Valley based non-profit organization. We envision a region where healthy, local food is at the heart of community wellbeing. We support the Comox Valley community to gain food-systems tools, engage in just and resilient local food systems and receive equitable access to nourishing food.

When you work with LUSH Valley, you become part of an energetic and passionate team making positive change in the Comox Valley.

ROLE SUMMARY

LUSH Valley is seeking an Administrative Assistant to support the day-to-day functioning of our office and serve as the first point of contact for the organization.

This is a front-facing, in-person role responsible for managing the front desk during open hours, responding to public inquiries across multiple channels, and supporting the day-to-day administrative and operational needs of the organization. Responsibilities include answering phones, monitoring the support email and social media messages/comments, assisting walk-in visitors, processing registrations and payments, and supporting general office coordination and organization.

This role is well-suited to someone who is highly organized, approachable, and comfortable working in a dynamic, fast-paced environment with many moving pieces. The ideal candidate has experience with office administration, including spreadsheets, databases, and Google Workspace. The successful candidate will play a key role in keeping daily operations running smoothly and will be supervised by the Communications and Administrative Manager.

ROLE RESPONSIBILITIES

FRONT DESK (35%)

• Serve as the first point of contact for the organization, representing LUSH Valley as a welcoming and professional presence to all who interact with the organization
• Respond to general public inquiries across phone, email, in-person, and social media channels, directing inquiries to appropriate staff as needed
• Monitor and manage the office phone and support email inbox, ensuring timely responses and appropriate internal follow-up
• Monitor and respond to social media messages and comments in a timely and professional manner
• Manage incoming and outgoing mail
• Maintain a clean, organized, and welcoming office environment and shared spaces
• Direct inquiries to appropriate staff as needed

OFFICE ADMINISTRATION and OPERATIONS (35%)

• Monitor and restock office supplies (printer paper, ink, cleaning supplies, etc.)
• Complete bank deposits and support petty cash and cash float tracking
• Send staff meeting reminders and other internal coordination emails
• Take notes/minutes at staff meetings and other meetings as required
• File documents and maintain organized digital (Google Drive) and physical filing systems
• Support donor administration by sending thank-you messages and maintaining basic records in donor databases
• Support during fundraising campaigns (outreach, etc)
• Support light cleaning and upkeep of shared spaces (e.g. dishwasher, laundry, general tidiness)
• Coordinate bookings, scheduling, and administrative processes for commercial kitchen, venue, and office rentals
• Complete other administrative or operations tasks as required to support day-to-day office functioning
• Support Administrative Manager as needed and while away from the office

STAFF and SYSTEMS SUPPORT (30%)

• Process registrations for various workshops over the phone and in-person via Eventbrite
• Process payments (credit, debit, eTransfer and cash) over the phone and in-person via Square
• Provide basic technology and systems support to staff (Google Workspace, printers, simple computer troubleshooting), escalating to a repair service where necessary
• HR support - handle incoming job applications; post job postings; administrative onboarding for new hires
• Coordinate volunteer outreach team for as needed for events
• Assist with planning and on-site support for events (e.g. AGM, volunteer appreciation)
• Support staff with administrative processes and tools as needed
• Assist with small administrative tasks such as data entry across programs
• Support with Good Food Box pickups as needed
• Provide support while other staff are on vacation or leave

SKILLS and ABILITIES

• Friendly, approachable, and able to work with a wide range of community members
• Strong listening skills and ability to accurately capture information (e.g. note-taking, relaying messages)
• Positive, collaborative attitude and ability to build positive working relationships
• Strong written and verbal communication skills
• Highly organized with strong time management skills and attention to detail
• Able to prioritize, multitask, and stay organized in a fast-paced environment
• Self-directed, with the ability to take initiative and follow through on tasks
• Ability to work independently and as part of a team

EXPERIENCE and QUALIFICATIONS

• Experience in reception, customer service, or administrative roles
• Working knowledge of Google Workspace (including Google Drive, Google Docs, and Google Sheets)
• Comfortable using basic office technology and troubleshooting simple issues
• Working knowledge of WordPress an asset
• Experience working in a busy or front-facing environment is an asset
• Non-profit experience is an asset
• Food systems knowledge an asset
• Criminal record clearance required

WORK ENVIRONMENT

• This is a fully in-person role based at our main office
• This role requires consistent presence at the front desk during open hours
• The office is an active, shared and collaborative workspace
• The environment can be busy and noisy at times, with frequent interruptions

TO APPLY

Please submit your resume and cover letter to Kristen at admin@lushvalley.org .

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LUSH Valley is grateful to receive all applications, but we can only contact shortlisted candidates.

LUSH Valley believes in diversity, employment equity and social justice. We encourage applications from all community members, but would be especially interested in receiving them from Indigenous peoples, visible minorities, persons with disability, LGBTQIA2S+ people and members of marginalized communities.