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Position: Customer Service Associate
Organization: True Grain Bread Ltd.
Location: Cowichan Bay, near Duncan BC

Hours of work: Morning shift/Day shift/ Part-time/Flexible
Compensation Range: 15.20-18.20 per hour + tips + Bread and pasteries
Holidays: 4% of each pay towards vacation pay

At True Grain, connect with your values, have an impact every day, and work someplace amazing.

We are looking for great candidates who care about fresh, handcrafted, local, organic food and sustainability to join our team as Sales Associates at our famous Cowichan Bay bakery.

If you want to work with a company that cares and a team that has fun while working hard then join us!

This position contributes to True Grain’s success by providing extraordinary customer service to our customers. This job creates the True Grain Experience by providing our customers with prompt service with a smile. You will help educate and inspire our customers to explore our quality products and maintain a clean and comfortable store environment. Team members model and act in accordance with True Grain values.

Job Description

  • No experience required but customer service experience appreciated
  • Promotes the culture, value, and missions of True Grain
  • Provides excellent customer service to all guests
  • Able to work under pressure and maintain a calm demeanor
  • Maintains the store and anticipates the customer's needs
  • Arrive on time and maintains a consistent attendance
  • Able to work flexible hours
  • Is a great multi-tasker
  • Prepares food products, beverages and handles cash


  • Comprehensive training
  • Weekly free bread and pastries to take home
  • Employee discounts on food, beverages, and merchandise
  • Flexible work schedules
  • Company events
  • Paid time off
  • Casual dress
  • Great long-term career opportunities in management
  • Tuition support
  • Health benefits for full time staff (Health spending account, Life insurance & Disability)

About True Grain

"Imagine a world where the craftsmanship of the baker, the fragility of our planet, the integrity of the organic farmer, the strength of community and the simplicity of real food are valued and nourished." - True Grain Vision

At True Grain, this is the philosophy that guides everything we do. For us, it’s all about reconnecting people with their food.

Since first opening our doors in the picturesque seaside village of Cowichan Bay in 2004, we’ve poured our passion into creating the very best local, handcrafted, organic bread and pastries (and cookies – we make delicious cookies). Over time, our bakeries have become destinations for bread lovers living and visiting beautiful British Columbia.

To Apply:

Email your resume and cover letter to

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "FoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Aug 20 2021    ID: 61082