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Position: Programs Assistant
Type: age 30 & under (funded by Canada Summer Jobs)
Organization: Richmond Food Bank
Location: Richmond, Greater Vancouver BC

The Richmond Food Bank is looking for a dynamic, outgoing, caring and compassionate individual to join our team as a Programs Assistant.

About the Organization:

The Richmond Food Bank Society supports food security and nourishment needed to sustain health and well-being. Each week our volunteers offer an array of fresh produce and other grocery items five days per week to around 1400 individuals. We also support a School Meal program to address hunger among students, Home Delivery program, and Information services to connect people in need with community resources (virtually, during the COVID-19 emergency response).

The Richmond Food Bank is also a sharing hub for food and supplies to community meals, shelters, and other social service agencies that serve low-income and marginalized people in our city.

Job Overview:

Reporting to the Manager of Volunteer Operations, the Programs Assistant will create content for social media platforms, maintain and upload content on our website and create promotional and educational materials. The Programs Assistant will also be responsible for sharing information about our services with various stakeholders and community agencies.

This position will also directly support the operations of the Richmond Food Bank as a whole, in particular the grocery distribution program (on a daily basis, on-site). The successful applicant will – along with other staff and volunteers – serve clients directly in a front-line capacity, communicating with them one-on-one, while also (where appropriate) working closely with staff, volunteers and clients to gather stories and social media content.

Compensation: $15/hour

Schedule and Hours:

This is a fixed-term 12 week position (with the possibility of extension) at 20 hours per week. Start date to be discussed; we are looking to hire the right candidate for this role in the very near future. 

Work hours for this role are normally 11:30AM – 3:30PM, Monday through Thursday and Saturday, though this schedule may be adjusted for the right candidate (to be discussed during interviews). Hours of work will fall within the hours of 9am and 4pm Monday – Saturday.

To learn more about the Richmond Food Bank, please visit our website at


To be eligible, applicants must:

  • be between 15 and 30 years of age at the start of the employment
  • be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
  • have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

In addition, a police information check (criminal record check) will be required.

Skills and Qualifications:

  • strong verbal and written communication skills
  • strong interpersonal skills and ability to work effectively with diverse groups of people (staff, volunteers, neighbours/clients)
  • knowledge of social media platforms such as Facebook, Instagram, Twitter and YouTube (videography is a plus)
  • ability to work independently in a fast-paced environment
  • knowledge of MS Office (including Excel) is required. Knowledge of applications such as Canva, Photoshop etc. is desirable. (Knowledge of Access database is a plus.)
  • ability to speak Cantonese and/or Mandarin will be a strong asset for serving clients (if not, ability to use online translation tools on a personal device such as a smartphone)
  • must value social justice and food security

Training and supervision provided: The Manager of Volunteer Operations will be responsible for supervising and overseeing the training and work of the Programs Assistant. Actual training will include shadowing of various staff and volunteers, as well as regular check-in meetings to set and monitor goals and performance.

Location: 100 – 5800 Cedarbridge Way, Richmond Food Bank

How to Apply:

Please e-mail your resume and cover letter to Stephanie Shulhan, along with any samples of your recent work that you’d like to highlight (this could include infographics, posters, brochures, social media content, etc.).

Application Deadline: Please submit your application as soon as possible to be considered for this position.

Contact Details:

Stephanie Shulhan - Manager, Volunteer Operations
Richmond Food Bank Society
100-5800 Cedarbridge Way
Richmond, BC, V6X 2A7

Job Types: Part-time, Temporary

Salary: $15.00 per hour

COVID-19 considerations: To keep staff, volunteers, and clients as safe as possible, we require face covers to be worn (disposable ones are available on-site if preferred), we provide disposable gloves for use during all duties, and a maximum of 50 people allowed inside.

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "FoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Aug 20 2020    ID: 57348