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Position: Office Manager
Organization: Richmond Food Bank
Location: Richmond, BC

We are looking to add an experienced full-time Office Manager to our staff team! If you are an office administration or management wizard with bookkeeping experience, come and help us build a caring community where no one goes hungry.

The Richmond Food Bank Society (RFBS) strives to maintain individual and community health by providing the food security and nourishment needed to sustain health and well-being. Each week our volunteer and staff team offers an array of fresh produce, dairy, meats, and other grocery items to over 1400 individuals in several locations across Richmond. We also offer a Home Delivery program, a School Meal program to address hunger among students, a Garden program, and we help to connect people in need with community resources. Pre-pandemic, we also ran a Nutritious Recipe Demonstration program, Play & Learn program that connects children and caregivers with preschool and parenting programs, and Ageless Volunteerism that partners teens with seniors. (We will offer these programs again when it is safe, hopefully in the not-too-distant future.)

The Richmond Food Bank is also a sharing hub providing food and supplies to community meals, shelters, and other social service agencies that serve low-income and marginalized people in our city.

Job Summary

Reporting to the Executive Director, the primary function of the Office Manager is to provide administrative and bookkeeping support while maintaining excellent customer service to our donors, volunteers, and clients. The Office Manager examines and reconciles accounting and financial records as well as documents like bank statements and expenditures; ensures accuracy and compliance with accounting, reporting and payroll policies and procedures; provides reception and front line assistance, and performs various administrative tasks according to the needs of RFBS.

Job Duties and Tasks:

  • Performs various administrative and clerical tasks
  • Responds to donor and client and general public inquiries by phone and in-person. This includes: resolving client issues and conflicts, registering clients, providing tours and acting as interpreter when required
  • Administers accounts. Acts as resource person and resolves problems. Processes and monitors financial and accounting transactions. Examines and analyses accounting and financial records and documents such as bank statements, expenditures
  • Prepares schedules, reports and financial statements. Supplies information and documentation to auditors
  • Prepares correspondence related to the duties of the position. Liaises with appropriate resource persons
  • Attends and participates in events and meetings


  • Relevant post-secondary education, including courses in office administration, bookkeeping and payroll administration
  • 3 – 5 years of office experience
  • Excellence in data entry and detailed reconciliation of ledgers and accounts
  • Effective communication skills, both written and oral and to a wide variety of audiences
  • Experienced at handling conflicts, using tact and diffusing / de-escalating tense situations
  • Computer skills including the ability to operate computerized accounting (SAGE), spreadsheet and word processing programs at a highly proficient level
  • Ability to work effectively with diverse groups of people (staff, volunteers, clients, donors and community groups)
  • Excellent time management and organizational skills
  • Passion and support for community services and a desire to contribute to a positive, caring and supportive environment
  • Ability to work flexible hours (occasional Saturdays may be required)
  • Mandarin or Cantonese language an asset

How to apply:

Please send in your resume and cover letter in one pdf document using the subject line “Office Manager” to:

Hajira Hussain-Executive Director
Richmond Food Bank Society
100-5800 Cedarbridge Way
Richmond BC V6X 2A7

We appreciate your interest in applying however, only those candidates receiving an interview will be contacted. Please do not visit us in person regarding this posting.

Position open until filled

Job Types: Full-time, Permanent

Salary: $22.00 per hour to start

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "FoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Aug 29 2020    ID: 57381